Purchasing Dynamics 365 for Marketing user license

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Posted on by ZoltanSzabo1980

According to Microsoft documentation, it is possible to grant access to users without Dynamics 365 or PowerApps license:

https://docs.microsoft.com/en-us/dynamics365/marketing/admin-users-licenses-roles#grant-access-to-users-without-a-dynamics-365-license

However, I am having a trouble purchasing this free license through the Admin Center > Billing > Purchase a license menu. When searching for 'marketing' in the search box, I cannot find Dynamics 365 for Marketing User license in the search results.

My customer has an active Dynamics 365 Marketing Attach subscription, Marketing instance is properly configured and working. What did I wrong?

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Shaina on at

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Hi Zoltan,

When I go to admin.microsoft.com as a Global admin -->Billing-->Purchase services and search for Marketing, I get the Dynamics 365 Marketing user license in the results.

-You could try checking if it is listed under the Dynamics 365 license category

In case you don't find it, you could open a Service Request with Microsoft Support regarding this issue.

Regards,

Shaina

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