Link to CRM button on MSE Post not available

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Posted on by Faisalk

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Hi,

I am using MSE with CRM Online 2016, I have managed to create the connection between MSE and CRM however I dont see the link to CRM button on the post. Under the connection i have a tick box on Enable and on Link.

Is there anything i am missing here ? I have seen lots of post regarding connection and integration but unable to find the issue on missing Link to CRM button.

Also, wanted to check if there is any other workaround which i can follow in interim to get all records created in CRM from MSE, using the rule etc?

Thanks

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Faisalk 130 on at

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RE: Link to CRM button on MSE Post not available

Thanks Kishore, I have worked out that later that an appropriate license was missing.
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KishoreM on at

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RE: Link to CRM button on MSE Post not available

Please ensure the user has MSE Enterprise license. Link to CRM button on posts shows up only if the user has Enterprise license. Pro users can setup connections, but only Enterprise users can do the actual linking.