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Dynamics 365 general forum

Installed App Source does not appear under My apps

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Hi everyone,

I just tried to use DXC Legal Case Management but it does not appear under My apps. Sync does not help though.

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  • Community Member Profile Picture
    on at
    RE: Installed App Source does not appear under My apps

    Hi guys,

    Thank you all for your suggestions but I still could not find it in my page. I think I better consult DXC for further details.

  • Karuna Karan Profile Picture
    1,210 on at
    RE: Installed App Source does not appear under My apps

    Hi Quang,

    Open the installed DXC solution from the Solutions section and check if the solution includes App, else you have to add/create a model driven App for this Legal Case Management solution by yourself or request DXC.

    Regards

    Karuna Karan

  • LeoAlt Profile Picture
    16,331 Moderator on at
    RE: Installed App Source does not appear under My apps

    Hi partner,

    You could find this app in navigation bar.

    For example, I have installed "Gamification" and it displayed in the navigation bar as shown in the screenshot below.

    community103.png

    community103.png

    The description of DXC app says that it includes the following features, So you could look for them in your navigation bar and pay attention to the new areas.

    community105.png

    Hope it helps.

    Best Regards

    Leo

  • Suggested answer
    Priyesh Profile Picture
    7,396 User Group Leader on at
    RE: Installed App Source does not appear under My apps

    Hi Quang,

    Apps installed from AppSource wont' appear there. 
    They'll appear in you Solutions i.e. by navigating to Settings > Solutions or on the environment's SiteMap as quite a lot of them like ClickDimensions, for example also provide an area and subarea on the SiteMap.

    Hope this helps.

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