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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unable to 'save and cl...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Unable to 'save and close' Create block of BPF entity in Workflow.

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Posted on by RohitNG 63
 
I want to set BPF stage for existing Lead that did not have any bpf previously.
I have created a Workflow which is not allowing me to Save and Close the Create Block for Lead BPF entity. 
This Workflow is for Lead as Primary Entity.
 
 
What should be expected cause and resolution?  
I have the same question (0)
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Hi Partner,
    I tried to copy your workflow to get the same error, but I was able to successfully save it.
    Is the 'Lead BPF' a custom bpf that you created?
    Have you tried manually updating this bpf stage on the lead form, does it work?
    Perhaps you could try selecting a different BPF setup stage and see if the error still occurs?
    Or I suggest you create a support ticket for professional assistance following the below procedure.
    Get Help + Support - Dynamics | Microsoft Docs
    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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