Case resolution - custom button

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Posted on by CSD365

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Hi,

I know that Case resolution entity cannot be customized, so regarding to my customer requirement, I have created a new button (by Ribbon Workbench), which runs workflow, which resolve the case.

My customer enviroment is multilanguage, I have translated button labels to each of installed language, but I have got problem with confirmation message. How can I translate it to another languages?

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a33ik 84,331 Most Valuable Professional on at

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Hello,

I'm not sure what do you mean with "Confirmation Message"? Can you give a screenshot and what exactly is not localizable?

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Mahadeo Matre 17,021 on at

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Hi, you can pass OrgLcid or UserLcid crm parameters to your custom button command action / javascript, and based on org LcId / UserLcid (language) you need to display different messages to user in their language.

you cannot translate message to another language but you can display message.

hope this will help..

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CSD365 125 on at

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Hi,

I know how to pass userLcid parameter, but how display the message for proper language? Where should I validate it?

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a33ik 84,331 Most Valuable Professional on at

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The right answer for this particular case - don't use "Smart Buttons" but write own code that will show this or that message depending on user's language.

In your scenario you can use new resx webresources - bettercrm.blog/.../multi-language-javascript-messages-in-dynamics-365-9-0-using-resx-files

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