Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Dynamics 365 general forum / Beatifies from social ...
Dynamics 365 general forum

Beatifies from social engagement?

(0) ShareShare
ReportReport
Posted on by Community Member Microsoft Employee

Hi all,

I am reading about social engagement features, I 'd like to connect my Facebook page with this solution, but i need to know what is the difference between the analysis provided by Facebook and the analysis provided by social engagement. can anyone help?

  • Suggested answer
    nfernandezba Profile Picture
    nfernandezba 210 on at
    RE: Beatifies from social engagement?

    Facebook insights tells you about your engagement with the community, your posts reach and so.

    Social Engagement is a complement to that information. It shows you the conversations on your facebook page, not only the numbers but the full conversation, the sentiment of the conversation, who is the greatests author of comments in your facebook page, and if you connect it with power bi, it'll show you how you interact with your audience.

  • PhilippeK Profile Picture
    PhilippeK 260 on at
    RE: Beatifies from social engagement?

    Hi Nobeid

    When you connect a Facebook Page to Social Engagement then you will receive the following through Social Engagement

    • Sentiment analysis on the content of posts, comments and private messages. Machine learning sentiment. 
    • Intention analysis on the content of posts, comments and private messages (English only). Machine learning intentions. 
    • Ability to create your own intention tags, and set them for machine learning as well. 
    • Posts and comments are collected (comments to comments are currently not collected)
    • Private messages are collected (if explicitly allowed by you) 
    • Ability to engage from within Social Engagement to any post, comments and private messages collected
    • Ability to publish a post to your Facebook Page (no scheduling available)

    Please let me know if you need more details or have additional questions. 

    Best regards

    Philippe 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans