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Customer experience | Sales, Customer Insights,...
Unanswered

Upload Button Missing - Bug ?

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Posted on by 2
I have the issue, that in my Customer Insights - Journeys installation, the upload button is missing in the media upload interface (see screenshot).
I have already created two environments and in both this bug persits. 

The Support is not really helpful since their answer was (no joke) /try to fix the bug/ ....

I tried in every single submenu to upload an image but failed to do so, because the /Upload/ button is always missing.
The system admin is also not able to upload images.

The Version is:     1.1.37290.68
 
We have also outbound marketing installed (since obligated to have double-opt-in), the version is:   1.101.2010.0


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I have the same question (0)
  • Dengliang Li Profile Picture
    Microsoft Employee on at
    Hi,
     
    I am using the Customer Insights - Journeys trial version.
    The version is: 1.1.37290.66
     
    My upload button is not missing.
     
    You can try to update to the latest version and then upload it again.
     
    Best Regards,
    Dengliang Li
     
  • PaulineKolde Profile Picture
    732 Moderator on at
    Hi, 
     
    I also have the version 1.1.37290.68 and the Upload button is shown. Have you tried another browser maybe? Otherwise I would also create a bug for the support, hopefully with someone that actually helps you ;)
  • Community member Profile Picture
    2 on at
    Hi! I use last version and button is not missing.

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