web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Issues with Email Template Formatting in New Microsoft UI - Aug 2024

(1) ShareShare
ReportReport
Posted on by 2

Hi everyone,

I’m encountering a problem with email templates when using the new Microsoft UI. Specifically, when I try to format or import email templates that I’ve created elsewhere, they appear distorted or misaligned in the new UI. However, these templates display correctly in the old UI.

Attached are some snapshot for better understanding.
This is New look email,

Same email in Old look, 

 

Has anyone else experienced this issue? Are there any known solutions or workarounds for maintaining proper formatting in the new look? Your insights would be greatly appreciated!

Thanks in advance!

I have the same question (0)
  • CU13030927-0 Profile Picture
    2 on at
    I experience the same issue, any update on this?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 96 Super User 2025 Season 2

#2
Jimmy Passeti Profile Picture

Jimmy Passeti 50 Most Valuable Professional

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 49 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans