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I added the workflow managers from AD, since they are the target of the approval emails. Are the associated email addresses
pulled from AD? I don't see anywhere to enter them
Hello CSS,
All workflow emails are sent to the emails associated within AD. This goes for all approvals, and the notifications that can be sent to the originator.
We usually recommend making sure the SQL Server Service account has full access to query AD, as this is the account used for the emailing process.
More information on this process can be found here:
community.dynamics.com/.../workflow-notification-email-troubleshooting
Thanks!
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