web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 general forum

Topic preview results vs actual results

(0) ShareShare
ReportReport
Posted on by 35

Hopefully this is an easy one to answer to help out an MSE newbie....

When I setup my topics and preview the results, I see several excellent and very relevant matches, however when I save and go back to the main Analytics page, those specific results are nowhere to be found in the stats or the posts within them, in fact the results overall are much poorer/fewer.

I've checked that the date I'm looking at (today) includes the article date and I have no other filters applied. What am I missing?

I get that the preview when defining a topic may not show the exact same results but surely if there's a clearly matching article from today and it comes from a built-in source in my preview, it should be there in my analytics results, right?

I have the same question (0)
  • Suggested answer
    Ian Nicholls Profile Picture
    4,157 on at
    RE: Topic preview results vs actual results

    Hi,

    the topic preview will pull posts from the past month as this is gauging what will happen based on your quota. Have you tried changing the date period to custom on the analytics screen and selecting for the past month? Also have creating a search topic it can take 2 -3 hours for data to start being gathered and appear on SE.

  • RichyRich Profile Picture
    35 on at
    RE: Topic preview results vs actual results

    Could it be there's a delay? I assumed since the preview is immediate, the main results would be immediate?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Dynamics 365 general

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans