Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer Service forum

Migrating from Email router to Server Side Sync using an Exchange from different Tenant

(0) ShareShare
ReportReport
Posted on by 272

Hi, 

We are in process to migrate from Email Router to Server Side Sync. But issue for me at the moment is that our exchange and Dynamics 365 are in different tenants. 

Exchange is sitting in our top level group tenant and Dynamics is in different tenant at divisional level. 

Email addresses are different, I think I can use forward mailbox for incoming email but I am confused how outgoing emails will be handled. 

Please advise me what are the option I have. If there are any existing instructions available, please navigate me to those. 

Thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,575 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,493 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans