Message pop up code

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Posted on by Ibakordor Kharmih

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Hi,
I want a pop-up message to appear when Resolve button is triggered where a mandatory field is not updated. Where can I find the code for it? Or where can I find the code of Dynamics 365 Customer Service CRM, where the pop-up message comes when a parent case is resolved without resolving the child cases?

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RudyZhang Microsoft Employee on at

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Hi,

We have analyzed your requirements, here is some sample code, we will test it as soon as possible and reply with the results below.

var field = Xrm.Page.getAttribute('fieldname'); if (field != null) { var fieldValue = field.getValue(); if (fieldValue == null || fieldValue == '') { alert('The required field is not filled!'); } }

As for your second requirement, we believe it requires more customization and perhaps you should consult your organization's IT staff or seek Microsoft technical support using the link below.
https://admin.powerplatform.microsoft.com/support

I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.

Best Regards,
Rudy Zhang

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