Bank Details not available for employee No. xxxx Name- xxxxx

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Posted on by Irshad Speaks

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I am trying to submit the pay statement for a worker in /Payroll/ account, but I am facing the below issue.

Employee Record is already having:

1. Bank Accounts

2. Bank Account Disbursement

Looking forward to hearing from you guys.

Regards,

Irshad

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André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

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Hi Irshad,

If you have checked that there is a bank account, you can click on the Edit button on the Infolog form. This will open an X++ editor highlighting the code that raised the error. A developer can then check why the error popped up.

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Irshad Speaks 166 on at

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Hi Andre,

this doesn't take to any point.

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André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

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Hi Irshad,

You mentioned that the Edit button doesn't take to any point. Is the development environment opened by this action or not? What is the exact behavior?

In a Dynamics 365 environment, I'm not able to find this label. I don't have a working AX 2012 environment to check some technical details. Can you verify if the error can be caused by a customization?

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Irshad Speaks 166 on at

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Hi Andre,

No development environment opened. Client is installed on my office pc. I did not see anything even after clicking at "Edit" button. There is no customization involved in it.

Regards,

Irshad

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André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

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Hi Irshad,

Unfortunately, I'm not able to help you further on the forum as I don't have an AX 2012 environment with a development license to check where the label can be used. I would suggest contacting a developer that can check within your environment why the error is raised.

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