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Bank Details not available for employee No. xxxx Name- xxxxx

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Posted on by 166
Hi
 
I am trying to submit the pay statement for a worker in /Payroll/ account, but I am facing the below issue.
 
 
Employee Record is already having:
1. Bank Accounts
2. Bank Account Disbursement
 
Looking forward to hearing from you guys.
 
Regards,
Irshad
 
  • Andre Arnaud de Calavon Profile Picture
    Andre Arnaud de Cal... 283,045 Super User on at
    Bank Details not available for employee No. xxxx Name- xxxxx
    Hi Irshad,
     
    Unfortunately, I'm not able to help you further on the forum as I don't have an AX 2012 environment with a development license to check where the label can be used. I would suggest contacting a developer that can check within your environment why the error is raised.
  • Irshad Speaks Profile Picture
    Irshad Speaks 166 on at
    Bank Details not available for employee No. xxxx Name- xxxxx
    Hi Andre,
     
    No development environment opened. Client is installed on my office pc. I did not see anything even after clicking at "Edit" button. There is no customization involved in it.
     
    Regards,
    Irshad
  • Andre Arnaud de Calavon Profile Picture
    Andre Arnaud de Cal... 283,045 Super User on at
    Bank Details not available for employee No. xxxx Name- xxxxx
    Hi Irshad,
     
    You mentioned that the Edit button doesn't take to any point. Is the development environment opened by this action or not? What is the exact behavior?
     
    In a Dynamics 365 environment, I'm not able to find this label. I don't have a working AX 2012 environment to check some technical details. Can you verify if the error can be caused by a customization?
     
     
  • Irshad Speaks Profile Picture
    Irshad Speaks 166 on at
    Bank Details not available for employee No. xxxx Name- xxxxx
    Hi Andre,
     
    this doesn't take to any point.
  • Andre Arnaud de Calavon Profile Picture
    Andre Arnaud de Cal... 283,045 Super User on at
    Bank Details not available for employee No. xxxx Name- xxxxx
    Hi Irshad,
     
    If you have checked that there is a bank account, you can click on the Edit button on the Infolog form. This will open an X++ editor highlighting the code that raised the error. A developer can then check why the error popped up.

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