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Service | Customer Service, Contact Center, Fie...
Answered

Add values the estimated duration field in service tasks

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Posted on by 133

Hi 

How do you add values to the estimated duration field in Service Task Types. 

I can't seem to get past the default amounts in the drop down. 

Thanks 

I have the same question (0)
  • Verified answer
    Ali Khan Profile Picture
    1,380 on at

    Hey Matt1405, you can just type in that field any number and save the record. It will work.

    Please mark if this resolves the problem

  • Suggested answer
    Matt1405 Profile Picture
    133 on at

    That was so simple

    Thanks

  • Ali Khan Profile Picture
    1,380 on at

    Cool, good to know. Can you please mark above answer as Verified . Thanks

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