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Customer experience | Sales, Customer Insights,...
Answered

Bulk import contact csv to set 'Bulk Email' to 'Do Not Allow'

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Hello

I have a contact csv template from Dynamics and I've managed to get every field mapped apart from 'Bulk Email' in D365 for Marketing.

pastedimage1673714395596v1.png

As I need to import 14k contact records into Dynamics with 'Do Not Allow' for Bulk Email. I cannot seem to find the field to be available in the csv or anyway to map to it.

Any ideas?

Thanks
Alex

  • Verified answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: Bulk import contact csv to set 'Bulk Email' to 'Do Not Allow'

    Hi AlexJohnH,

    Here are my steps:

    1.Open Notepad and input the following:

    pastedimage1673849608782v1.png

    Because the value of 'Do Not Allow' is 1 so I input 1

    pastedimage1673849699555v2.png

    2.Changing the file suffix to csv

    pastedimage1673849894353v3.png

    3.import

    pastedimage1673849977127v4.png

    4.map

    pastedimage1673850028898v5.png

    pastedimage1673850067867v6.png

    click OK and finish import. 

    pastedimage1673850183223v7.png

    After your import is complete you can track the import results:

    pastedimage1673850343906v8.png

    Explanation of the error code in the log can be found here:

    Web service error codes | Microsoft Learn

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