Real Time Marketing Forms Double Opt-in

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Posted on by Ferdinand Ganter

Hello Community,

recently we are moving everything from Outbound Marketing to Real Time Marketing. Unfortunately, that doesn't work with the forms. In Europe, we have the GDPR, which requires a double opt-in. In Real Time Marketing, this is not possible. Is there a suitable workaround on how we force a double opt-in for form submission of a particular form?

Thanks
Ferdinand

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CU03061919-0 on at

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Real Time Marketing Forms Double Opt-in

@Ferdinand Ganter : Do you have more details of the workaround with Power Automate?

How do you do that the contact point consent is not created when submitting the form and before clicking the "Confirm link" ?
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Ferdinand Ganter 87 on at

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Real Time Marketing Forms Double Opt-in

Hi Leah,

oh, too bad.

There is already an Idea submitted. Maybe some other partners can vote for it?

Microsoft Idea (dynamics.com)

Thanks
Ferdinand
Leah Ju Microsoft Employee on at

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Real Time Marketing Forms Double Opt-in

Hi Partner，

I'm afraid there's no OOB feature that accomplishes this yet.

But you can create a new idea through the below URL, then ask your colleagues to raise up the votes.
Ideas (dynamics.com)
Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.
Ferdinand Ganter 87 on at

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Real Time Marketing Forms Double Opt-in

The only Workaround I know is with a Real Time Marketing Journey and a "if Link clicked" Tile which triggers a power automate. But this is very complex and I think there should be a OOB Feature, because Outbound Marketing is cancelled.