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I am trying to start remote assist and I cannot get past the "Getting things ready" screen. This occurs on all five of our devices.
Hi,
It is recommended to create a ticket to MS for more help.
Best Regards,
Nya
Hi AirbusAP, per Nya I would submit a support ticket. Here is a link for more information: docs.microsoft.com/.../faq-hololens
Hi, did you ever find a solution to this? I have the same issue. Thanks.
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