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Customer Service forum

CRMV9 - By Default Focus on Last Field,though it is not the First Field Positioned on the form.

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Hi Community,

After the upgrade of crm to V9, i see the CRM Contact Form is bringing the Focus on Last Field,though it is not the First Field Positioned on the form. Can someone comment on this, is it a bug in CRM V9 or its by design in CRM V9  ?

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  • Dynamics365 Rocker Profile Picture
    7,755 on at

    Hi Awad,

    It seems you have some java script or business rule to set focus. Please check last field dependency to know issue.

  • awad Profile Picture
    on at

    Hi ,

    We don't have any javascript or business rule to set focus. it was working on CRM 8.2 but it started after the upgrade to V9.  I added the javascript code to forcefully set the focus to first name but its always going to last name on a new contact.

    What version are you using Mr Dynamics 365 Rocker ?

  • Arun Vinoth Profile Picture
    11,615 Moderator on at

    Can you check the behavior by making First name as Business required instead of Recommended?

    I believe Last name is required & some focus shift is happening because of composite field (full name) fill up.

  • Dynamics365 Rocker Profile Picture
    7,755 on at

    I am using CRM 9.0.

    By default focus set to a first Business required field on form if it is blank.

    If it is not blank and still focus on it then you can do what ever Arun is suggesting.

  • awad Profile Picture
    on at

    Hi all,

    I did the following :

    I added First name, Middle Name, Last Name as  3 mandatory fields on the form instead of a full name field.

    and i tried forcefully setting the focus on the first field through javascript and it did not set the focus.

    I raised a case with microsoft, they are treating it as a bug.

    thanks for your responses.

    Regards,

    Awad.

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