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Licenses in both devices?

Posted on by 2
Good morning to all,
A simple question about the licenses for RA module.
We have a licenses for RA module in teams but, our customers who need support by Android app, need to buy a license too (Teams + RA) or it´s free as in other brands applications?
Thank you
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Licenses in both devices?
    Since the capacity of each Remote Assist license is one user.
    If you don't have a spare assignable license in your team, then an additional license needs to be purchased for the customer.
    Best Regards,
    Dengliang Li

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