Dynamics Community Forum Thread Details

How to handle an MO that was processed twice?

We're using the MO Generator from WillowWare (https://willoware.com/modules/mo-generator/). We add items and quantities to a table and when the MO Generator runs it creates MOs in GP. This last month there were 2 MOs "stuck" in the MO Generator; they had a code of "9999" which WillowWare's website says means "Being processed" (https://willoware.com/online/mo-generator-manual/core-utilities/mo-scheduler/table-map/). I asked them what to do and they said to run MO Receipt Entry. I was under the impression that this would finish the MO processing, however, it instead duplicated all the transactions in GP; it added to the finished goods and subtracted quantity from the items on the BOM. I'm just a programmer (I wrote a macro to open GP and run the MO Generator), so my knowledge of GP is limited; go easy on me! How do I reverse this?

Here's a transaction history. You can see that the MO Generator did all the adjustments on the MO on 10/29. When I ran the MO Receipt Entry on 10/31, it repeated all of the transactions. As far as I know, there's no way to reverse an MO.