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Dynamics 365 Community / Forums / Customer Service forum / User can't run cus...
Customer Service forum

User can't run custom report in Dynamics CRM

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Posted on by Miguelj3

Hi All

I’m facing a problem with SSRS report. I have one specific user that can’t run any custom report in CRM.

What we’ve already done.

  • Queries are using Filtered View
  • User has administrator privileges
  • User can see all the records
  • We’ve checked and the user is part of all the groups in AD
  • We’ve tested in different PC and Browser
  • User can execute out-of-box reports

We have more than 100 user and this is the only one with this issue - I string believe that’s something related to her user in terms of AD or SSRS configuration, but I still don’t know what.

Please let me know if something can come across your mind about this issue.

Thanks,

Miguel

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