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Hi Marketing Experts,
I have been working with lead scoring model but what I have experienced that lead scoring model scores already existing and qualified leads too .
I this model works for all the leads? or is there any configuration we can do to so that lead scoring model stops scoring on already qualified leads and it only scores the marketing leads not sales.
Thankyou,
Hey Fariha
Could you elaborate how you are marking leads as qualified?
Lead scoring by default will run on all leads. If you want to restrict the score such that it only scores leads based on certain attributes in the lead entity then you could add multiple conditions before the scoring action.
For e.g. If you are using the Sales Ready property on the lead entity then you could add that as an additional condition along with whatever other behavior/attribute you want to use to score the lead -
Make sure the additional check is included in all the conditions that change the point score. This way the scoring model will score things that also meet that additional criteria.
For more info - docs.microsoft.com/.../score-manage-leads
Hope that helps
Thanks
Thanks Saurabh. It works for me :)
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