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Service | Customer Service, Contact Center, Fie...
Suggested Answer

How to Add the custom fields on SLA when applicable

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Posted on by

Hi Team,

I have a requirement on how to add changed fields on in SLA applicable form in the customer service hub application. Kindly help for this issue.

Thank you

vetrivel G

I have the same question (0)
  • Suggested answer
    protc Profile Picture
    Microsoft Employee on at

    Hi Vetrivel,

    Please check if this article helps answer your query,

    community.dynamics.com/.../adding-sla-39-s-to-other-entities

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