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New Dynamics 365 Sales User cannot log in.

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Posted on by ADENUKCRMADMIN

I've created a new user in the Dynamics 365 environment as I've done countless times before. I assigned the user a Dynamics 365 Sales Enterprise License.

But when the user tries to log in, they get the error " Not Supported - This action is not supported". It gives the option to show details. I've attached screenshots of both.

I've checked roles and security settings. I've compared with users that are functioning. I've deleted and recreated the user. I've tried logging the user in from different computers. Nothing works.

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RE: New Dynamics 365 Sales User cannot log in.

Hi ADENUKCRMADMIN,

You can refer the following link:

Solved: App Access issue - Power Platform Community (microsoft.com)

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KK-365 1,010 on at

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RE: New Dynamics 365 Sales User cannot log in.

It seems either the security role is not assigned or security role that you have assigned to the user does not have enough privileges for the model driven app.

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