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Service | Customer Service, Contact Center, Fie...
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Cannot share files during call

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Posted on by 10

Hi,

Was fine using remote assist file sharing functions up until yesterday.

Haven't been able to share files using my desktop teams to Hololens during remote assist phone call for two days.

Have tried two different HoloLens, and tried logging in different company accounts.

Problem still persist.

Anyone experience the same thing? Any solution?

Other functions such as annotations or screen sharing work fine.

I have the same question (0)
  • Community Member Profile Picture
    on at

    Hi howardtian,

    No related documentation or problem reports were found, you can open one ticket for Microsoft support:

    https://admin.powerplatform.microsoft.com/support 

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