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Customer Service forum

Knowledge Embed Search Control Interactive Case Form

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Posted on by

Hi everyone, I added a new tab for the interactive case form and I placed the Knowledge Embed Search here. My goal of this was to allow our users to view Knowledge articles within Dynamics but on a large screen (the out of box version is very small). Can anyone tell me how to expand the Article Content field so that a larger portion of the screen is taken up.

I have placed a screenshot below demonstrating what I mean. Thanks for any help.

Microsoft-Edge-2018_2D00_06_2D00_26-16.41.46.png

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  • John Holmes Profile Picture
    260 on at

    did you ever get any answers on this - I have the same issue

  • Suggested answer
    Moon Boy Profile Picture
    15 on at

    Create a separate Tab on the Form, Add a 1 Column Section to that tab and add the knowledge Search to that section.

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