web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Unanswered

Published form pro data into power BI

(0) ShareShare
ReportReport
Posted on by

Hi Team,

After the case resolution customer submitted survey form (microsoft formpro).  how to store the response in Case stratification field in case entity or else I need  to publish the survey reports into the customer analyst particular table statisfication.

_5F00_20200420_5F00_231105.jpg

Thank you

Vetrivel G

I have the same question (0)
  • LeoAlt Profile Picture
    16,331 Moderator on at

    Hi partner,

    Could yo share more detail about "Case stratification field"?

    If you mean you want to find the survey response of a case, you could find it in related entity records in D365.

    pastedimage1587538975102v1.png

    pastedimage1587539018136v2.png

    If you want to analyst the feedback from forms pro, please refer to this blog.

    https://cloudblogs.microsoft.com/dynamics365/bdm/2019/07/01/capture-and-analyze-feedback-with-microsoft-forms-pro-now-generally-available/

    Best Regards,

    Leo

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 45 Super User 2025 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 27 Most Valuable Professional

#3
Soundari Profile Picture

Soundari 15

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans