
Hi Team,
After the case resolution customer submitted survey form (microsoft formpro). how to store the response in Case stratification field in case entity or else I need to publish the survey reports into the customer analyst particular table statisfication.
Thank you
Vetrivel G
Hi partner,
Could yo share more detail about "Case stratification field"?
If you mean you want to find the survey response of a case, you could find it in related entity records in D365.
If you want to analyst the feedback from forms pro, please refer to this blog.
Best Regards,
Leo