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Customer Insights - Journeys forum
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List of contacts or leads not sent marketing emails.

Posted on by 144
I'm looking to identify contacts or leads that have never been sent a marketing email. I could possibly do that using marketing lists as a filter. However, not all of our journeys are built from marketing lists. Is there some other lookup I can use that I'm not seeing? 
  • RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    List of contacts or leads not sent marketing emails.
    Based on our experience, it seems that there are no automated out-of-the-box features available that will meet your needs.
     
    You can manually click on each email to see the submission history for that email. Or you can click on a contact's record to see if the email was opened.


     
     
    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Rudy Zhang

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