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A Get/Change Operation on Table PM_Key_Mstr Could Not Find A Record

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Posted on by UG Leader

I had the above error when tried to post the check batch (10 checks transaction), I recovered it. When I checked PM30200, it already had 5 transactions in it  from that batch. I then checked PM30200, found all 10 records, 5 records with PSTGSTUS=40 and 5 records with PSTGSTUS=20.

The batch entry window had "Posted" button greyed out. The "Post Payable Checks" window does not find this batch BUT I can see it in "Payables Batch Entry" and it is "Available".

How do I post the remaining 5 checks?

  • Verified answer
    Community Member Profile Picture
    Community Member UG Leader on at
    RE: A Get/Change Operation on Table PM_Key_Mstr Could Not Find A Record

    In my opinion, that error message in GP is misleading. It tells you that it is missing record in MSTR but I have seen this error when records are there. If it is indeed missing then running Check Links usually fixes it.

    If you are not using 3rd party software to print checks then delete the check that you are not able to post and enter as manual payment with the same check number.

    If you are using 3rd part y software then you will have several transaction sitting in their tables and usually they are difficult to delete unless you have full understanding of their table structure.

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