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Customer experience | Sales, Customer Insights,...
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Flow is generating an error "Unauthorized" in send an email action.

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Posted on by 440

Hi, 

I am sending an email using ms flow, previously my flow was working fine but now couple of days I am getting an error "Unauthorized" in flow.

Here is the output of send an email action " {"statusCode":401,"headers":{"Date":"Wed, 08 Sep 2021 12:44:57 GMT","Content-Length":"249","Content-Type":"application/json"},"body":{"status":400,"source":""message":"Failed">unitedstates-002.consent.azure-apim.net:443/.../exchange to retrieve token for resource=https://outlook.office365.com. Message=An internal error occurred.\r\n"}} "

I have attached the screenshots as well.

Q021D.png

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  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Himanshu,

    You can refer following link, which may the question for the connection to outlook:

    Solution: Please take a try to delete the connection to outlook and create a new connection to see if the issue still exists.

    Solved: Send email action fails from 21 January - Getting ... - Power Platform Community (microsoft.com)

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi,

    Definitely there could be some changes may be related to permission so I would recommend to re establish the connection and test which will resolve the issue.

    Thanks,

    Goloknath

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