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Dynamics 365 Community / Forums / Customer Service forum / USD Package Deployer f...
Customer Service forum

USD Package Deployer fails to install in 365 online Customer Service trial version instance

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Posted on by Community Member

Hi, 

I have tried to install a USD in a 365 online Customer Service trial version (Europe) but the package deployer fails when importing the USD solution with this error. Anyone having the same experience, or have succeeded in installing USD in a Customer Service online 365 trial instance?

Version:

PackageDeployment Information 8 24/10/2017 11:20:48 START : PackageDeployer, Version=1.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
PackageDeployment Information 8 24/10/2017 11:20:48 VER: 2.2.0.755

Error:

PackageDeployment Information 8 24/10/2017 11:22:11 DoImportSolutionItem Exception Raised
PackageDeployment Error 2 24/10/2017 11:22:11 Source : mscorlib
Method : HandleReturnMessage
Date : 11:22:11
Time : 24/10/2017
Error : Principal user (Id=385782b1-6891-4d10-89ea-daff75ca067b, type=8) is missing prvReadSolution privilege (Id=b64e92c8-5d2a-4052-a026-1b73eff9cebf)

Please advise,

Anna

Categories:
Customer Service
  • ailna Profile Picture
    ailna 90 on at
    RE: USD Package Deployer fails to install in 365 online Customer Service trial version instance

    Hi Anna,

    I just ran into the same issue as you and found a way to resolve it.

    The created user needs to be promoted to admin.

    Within Dynamics 365 go to navigation bar -> Settings -> Security -> Users

    Select your user (checkbox) and in the ribbon manager click on "Promote To Admin"

    The installation of USD should now work...

    Regards

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