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Configuring Workflow Notifications

I'm submitting this post not so much to ask a question but to provide useful information. I am posting this under the Dynamics 365 for Finance community blog as there no longer seems to be a logical product for which to submit it. Is it Dynamics 365 for Supply Chain Management or Dynamics 365 for Professional Service Administration. Who knows. :)

I recently had a client-related question regarding what gets returned when using the %for% placeholder in an email template used for workflow notifications. Below is an example of what is returned.

Here's the link to the official documentation on the available placeholders.

https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/configure-email-functionality-in-microsoft-dynamics-ax#use-placeholders

The official documentation on the topic of placeholders seems to be written specifically for Alert notifications, not Workflow notifications. So here's an example of the results generated when used in conjunction with a timesheet Workflow notification.

In summary, the available placeholders are:

%subject% - this is valid for both Alert and Workflow notifications and displays the subject of a workflow event (such as from the approval or return step) which is defined in the workflow configuration properties for that step.
%message% - this is valid for both Alert and Workflow notifications and displays the message of a workflow event (such as from the approval or return step) which is defined in the workflow configuration properties for that step.
%event% - this is only valid for Alert notifications and displays information about the event that occurred.
%occurred% - this is only valid for Alert notifications and displays the date when the event occurred.
%for% - this is valid for both Alert and Workflow notifications and displays values from key fields from the record in which the event was observed.
%data% - this is only valid for Alert notifications and displays detailed information about the Alert event.
%company% - this is valid for both Alert and Workflow notifications and displays the company ID in which the event occurred.

Hope you find this helpful. Feel free to add more nuggets of insight you would like to share on this topic.

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