web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Unanswered

Configuring Workflow Notifications

(1) ShareShare
ReportReport
Posted on by 20

I'm submitting this post not so much to ask a question but to provide useful information.  I am posting this under the Dynamics 365 for Finance community blog as there no longer seems to be a logical product for which to submit it.  Is it Dynamics 365 for Supply Chain Management or Dynamics 365 for Professional Service Administration.  Who knows.  :)    

I recently had a client-related question regarding what gets returned when using the %for% placeholder in an email template used for workflow notifications.  Below is an example of what is returned.  

WF-Notification-example-_2D00_-for.jpg

Here's the link to the official documentation on the available placeholders.

https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/configure-email-functionality-in-microsoft-dynamics-ax#use-placeholders

The official documentation on the topic of placeholders seems to be written specifically for Alert notifications, not Workflow notifications.  So here's an example of the results generated when used in conjunction with a timesheet Workflow notification.  

WF-Notification-example.jpg

In summary, the available placeholders are:

  • %subject% - this is valid for both Alert and Workflow notifications and displays the subject of a workflow event (such as from the approval or return step) which is defined in the workflow configuration properties for that step.
  • %message% - this is valid for both Alert and Workflow notifications and displays the message of a workflow event (such as from the approval or return step) which is defined in the workflow configuration properties for that step. 
  • %event% - this is only valid for Alert notifications and displays information about the event that occurred.
  • %occurred% - this is only valid for Alert notifications and displays the date when the event occurred.
  • %for% - this is valid for both Alert and Workflow notifications and displays values from key fields from the record in which the event was observed.   
  • %data% - this is only valid for Alert notifications and displays detailed information about the Alert event.
  • %company% - this is valid for both Alert and Workflow notifications and displays the company ID in which the event occurred.  

Hope you find this helpful.  Feel free to add more nuggets of insight you would like to share on this topic.  

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    303,730 Super User 2026 Season 1 on at

    Hi Jim,

    Thanks for sharing your insights. If you have blog posts, like this, you can ask for a blog space on this community. Also note that your company has a blog space on their website which can be syndicated to the blog spaces on this community.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 663

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 439 Super User 2026 Season 1

#3
Syed Haris Shah Profile Picture

Syed Haris Shah 337 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans
Liquid error: parsing "/globalsearch/?q=Behavioral+economics+and+energy+conservation%3A+A+systematic+review+of+non-price++intervention+and+their+causal+effects" - Nested quantifier +.