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To help the customer support team assist you more efficiently, it's important to have your account information ready. This includes your Norton Symantec account number, billing information, and any relevant order numbers. You can find this information in your account settings or in your billing statements.
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Before you call, take some time to identify the specific issue you're experiencing. This will help the customer support team better understand your problem and provide you with the appropriate solution. Some common issues include software installation problems, virus removal, and subscription renewal.
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Best Times to Call
Norton Symantec's phone lines can get busy, so it's important to choose the best times to call. Generally, it's best to call during their business hours, which are Monday to Friday from 5am to 5pm Pacific Time. However, if you're calling from a different time zone, keep in mind the time difference and adjust accordingly. Additionally, try to avoid calling during peak hours, such as early morning or late afternoon, as these tend to be the busiest times.
Navigating the Phone Menu
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Once you have finished your call with Norton Symantec's customer support, there are a few follow-up procedures you should consider to ensure that your issue has been resolved and to prevent any future problems.
Follow-Up Procedures{{[help/centeer/24;7]}}How do i contact Norton symantec by phone ☎️+1-(866)-776-9529📱
Check Your Email: After your call, you should receive an email from Norton Symantec summarizing the details of your call and any actions taken by the support representative. Be sure to review this email carefully to confirm that your issue has been resolved to your satisfaction.
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