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Dynamics 365 Community / Forums / Dynamics 365 general forum / Which Solutions to ins...
Dynamics 365 general forum

Which Solutions to install for Customer Engagement plan?

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Posted on by OllyMUK 299

Hi

We have Customer Engagement and I'm keen to know which solutions we're meant to install from the Solutions screen under our Production instance. I was expecting a Customer Engagement "solution" to install all the bits that fall under that, but there are lots of entries, some expire next year and some in 2050. 

I've installed the Sales Hub which seems a good start but I can't see any real documentation on which solutions we're meant to be installing, particularly as some appear to expire next year. 

Any advice?

Olly

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Applications and Add-ons
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  • LeoAlt Profile Picture
    LeoAlt 16,331 on at
    RE: Which Solutions to install for Customer Engagement plan?

    Hi partner,

    If you want to konw all the solutions' functions in your instance, you could go to D365 admin center and click "solutions" to have a check. You could also manage your solutions here.

    pastedimage1567407880654v1.png

    pastedimage1567408230515v2.png

    You could choose the solutions you need through your requirements.

    Also, you could manage your applications in your instance here.

    pastedimage1567408332650v3.png

    If my understanding is not correct, please kindly share more requirement.

    Hope it helps.

    Best Regards,

    Leo

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