Skip to main content

Notifications

Customer Insights - Journeys forum
Answered

Quota limits is loading and not showing anything

Posted on by 10

Hello community

I have a problem with the Quota limits in Dynamics Marketing. I'm accessing the default Marketing app and in the settings there is an entity called "Quota limits" which shows you how many contacts and interactions have been used so far.

As a System Admin I can see the data. But with a custom Security role made by the customer the screen is always loading and not showing anything. I tried to check the security role to see for which entities they would need some permissions but I could not find the right one yet.

pastedimage1673272309859v1.png

For your information: we tried it as well with the standard security role "Marketing Professional - Business". With that it worked but we can't give them this role because the custom role has all the permissions they need. So I just want to add the missing privilege to the already existing custom security role.

Does anybody of you knows which privilege you need to give in the security role to be able to see the quota limits?

Thanks in advance for your help

Categories:
  • MarcielloR Profile Picture
    MarcielloR 10 on at
    RE: Quota limits is loading and not showing anything

    Thanks Leah Ju

    It works perfectly fine now!

  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: Quota limits is loading and not showing anything

    Hi MarcielloR,

    Not sure it will work, but you can try it.

    Go to Custom Entities >> Find the entity name: 'customapi' (LocalizedName='Custom API') .

    pastedimage1673334065671v1.png

    I test it through 'Marketing Professional' security role:

    pastedimage1673334362698v2.png

    Previously, OOB's 'Marketing Professional' security role was also unable to load "Quota limits" page:

    pastedimage1673334543373v4.png

    Then i can access "Quota limits" page after setting the privilege.

    pastedimage1673334494239v3.png

Helpful resources

Quick Links

Dynamics 365 Community Update – Sep 9th

Welcome to the next edition of the Community Platform Update. This is a weekly…

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,186 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 227,996 Super User 2024 Season 2

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans