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Can't connect without adding /main.aspx manually at the end of URL

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Posted on by CamilleL

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Hi,

I don't manage to connect to my CRM system : https://crm.example.com

I have to add /main.aspx to manage to connect to it : https://crm.example.com/main.aspx

I am using Dynamics 365 for Sales v9 on-premise

Thank you in advance for your help!

Regards,

Camille

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Kipetcoff 1,037 on at

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Hi,

Do you have errors?

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Adrian Begovich 1,032 Moderator on at

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Hi Camille,

You could create a bookmark to take you directly to https://crm.example.com/main.aspx.

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ashish12 3,079 on at

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Hi,

I would suggest to create a desktop shortcut or as suggested by Adrian bookmark the url.

Thanks

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CamilleL 114 on at

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Hi,

Yes I have this:

Server Error

404 - File or directory not found.

The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Here is the complete behaviour:

1 - I try to connect to https://crmdev.example.com/copieProd which is a copy of our production instance for dev purposes

2 - I get redirected to an ADFS 3.0 page to log in

3 - I am redirected to https://crmdev.example.com with this error message

4 - I add manually /main.aspx to the last URL and I access to it

What I would like to have is this simple URL without adding "/main.aspx" (I know how to set a bookmark but sorry I am not interested in this solution)

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Satish Tiwari - CRM Microsoft Employee on at

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Hi,

This issue may also happen, if claims/IFD is not setup correctly. So, to confirm if it's claims/IFD setup issue or problem with CRM itself, you can try to disable claims and IFD from Deployment manager (followed by IISRESET) and then try to access CRM and see if it works or not.

Let me know if you have any questions.

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cloflyMao 25,210 on at

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Hi Camille,

Try to add an URL redirect rule for your crm website in IIS.

https://celedonpartners.com/blog/how-to-perform-iis-url-rewrite-for-microsoft-dynamics-crm-on-premise/

Regards,

Clofly

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