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Hi All,
I'm facing an issue while receiving Transfer Order, the system is showing that the account structure is not valid, I'm sure that the combination is valid it's working fine but still it's showing the same error in Transfer Order, Any Idea?
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Hi ahmed,
:-) I know
Yet, if we cannot replicate the error and if all new transfer orders work fine, this might be the only feasible way.
Best regards,
Ludwig
Hi Dr,
Let me try that if this is the only way to pass this issue, the problem these 4 TOs having many lines as you know users are looking for consultants to resolve their issues rather than asking them to recreate it.
Hello ahmed.kimo,
If only those 4 transfer orders are stuck is it then an option for you to delete and recreate them?
Might be the simplest and fastest way forward.
Best regards,
Ludwig
Hi Dr,
* The interunit transfer receipt and issue postings account are included in the account structure and it's active
* We already have done TOs after these 4 TOs with other items.
Hello ahmed.kimo,
I have not found a note on LCS. It might thus have to be related to a configuration.
Can you additionally check:
* Whether the accounts used for the interunit transfer receipt and issue postings are included in the account structure used
* That the account structure is active
* Whether you can post any other transfer order that uses possibly different items?
Best regards,
Ludwig
Hi Dr.
Thanks for the valuable information
I have checked the option but it's active always and there is no specific range selected
Hi,
I currently do not have an AX2012 system open.
When you edit the account structure you should see a white icon on the left.
Here is a screenprint: i.ytimg.com/.../maxresdefault.jpg
If you click on that you should be able to specify validity dates.
Best regards,
Ludwig
Hi magic1949,
Kindly find my note for each point below :
Is this order being done within a Site or between two different Sites?
(it's between two different sites)
If between Sites is this something that happens often? Do you only see the problem with inter site transfers?, or only this item? or only this one transaction?
(I'm not seeing this issue happened often but it's happened for 4 Transfer Orders only)
If between Sites, then have you set a Site dimension link ?
(Yes, already dimension linked)
Are these Balance sheet or P and L accounts you are posting?
(they are BS accounts)
Hi Ludwig,
Can you please let me know where to find the validity for the account structure so i can check that option as well
Is this order being done within a Site or between two different Sites?
If between Sites is this something that happens often? Do you only see the problem with inter site transfers?, or only this item? or only this one transaction?
If between Sites, then have you set a Site dimension link ?
Are these Balance sheet or P and L accounts you are posting?
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Mohamed Amine Mahmoudi
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shanawaz davood basha
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