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Hi,
I have made a java script that is working properly in dynamic 365 - custom instances but it misbehaves in the customer service hub instance.
Also loaded the web resource again but the issue is occurring again. So please suggest about the same.
Hi
It looks like your javascript code is working fine for Classic UI and failing on UCI.
This could happen for the following reasons
01. The CSH uses a different form (Interactive Experience) than the default app Dynamics 365 - Custom
02. Your script only works for classic UI and it may need updating to work with UCI
If you are not able to identify the cause based on my above suggestions, please share more details and if possible screenshots about the issue and we should be able to help
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André Arnaud de Cal...
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