Our 3PL tab (All Sales Orders > Line Detailswas somehow deactivated. Need help Restoring it.

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Posted on by EG-14061822-0

We had a 3PL tab, and it mysteriously disappeared.

How do I restore it?

I have been searching and googling and can't find an answer. Thanks for any help you can offer.

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André Arnaud de Cal... 307,844 Super User 2026 Season 2 on at

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Hi,

The 3PL tab is not part of the standard application. It could be part of an ISV solution or customization. Do you know if there was a recent change to this environment? If so, check if something got deleted in a deployment.
If there was no change and it is part of an ISV solution, the license might have expired. You can check with a developer or your partner.
EG-14061822-0 22 on at

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Thank you - our developer left and we are scrambling.
André Arnaud de Cal... 307,844 Super User 2026 Season 2 on at

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We are not aware on the details of your environment. Do you know if something got changed before the tab disappeared? Probably you would need to hire someone to check what has been deployed and why the tab is missing. In my previous reply I provided some possible root causes.