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Creating Note Template

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Posted on by IO-08051336-0 3
Dear all,
 
i wanna ask a question about notes. How can i add templates to note section on customer tickets ?
 
I am solving same type tickets everyday and i write same answer to this tickets as a note. I want saved note templates for being faster. 
 
Thanks a lot
Categories:
Case Management
  • Suggested answer
    Cui Hao Profile Picture
    Cui Hao on at
    Creating Note Template
    Hi,

    This feature of saving notes is not currently supported, you can come up with your own ideas for this issue at the following link:
    https://experience.dynamics.com/ideas/

    Best regards,
    Cui Hao

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