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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Microsoft Dynamics CRM...
Customer experience | Sales, Customer Insights,...
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Microsoft Dynamics CRM Qualify Lead

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Posted on by KarimMomo 2
 
Hi, 

I have a user who can't qualify a lead. I'm getting a business process error message. When looking at the details, this is what I see:
 
  1. {error: {code: /0x80040220/,…}}
    1. error: {code: /0x80040220/,…}
      1. @Microsoft.PowerApps.CDS.ErrorDetails.0: /prvReadmsdyn_projectparameter/
      2. @Microsoft.PowerApps.CDS.ErrorDetails.1: /msdyn_projectparameter/
      3. @Microsoft.PowerApps.CDS.ErrorDetails.StepErrorDetails: /[{///id///:///VALIDATING_LEAD///,///status///:4},{///id///:///VALIDATING_BPF///,///status///:4},{///id///:///CREATE_ACCOUNT///,///status///:4},{///id///:///CREATE_CONTACT///,///status///:4},{///id///:///CREATE_OPPORTUNITY///,///status///:3},{///id///:///UPDATE_LEAD_STATUSCODE///,///status///:0},{///id///:///UPDATE_ACCOUNT///,///status///:0},{///id///:///COPY_LEAD_CONNECTIONS///,///status///:0},{///id///:///COPY_COMPETITORS///,///status///:0}]/
      4. @Microsoft.PowerApps.CDS.HelpLink: /http://go.microsoft.com/fwlink/?LinkID=398563&error=Microsoft.Crm.CrmException%3a80040220&client=platform/
      5. @Microsoft.PowerApps.CDS.InnerError.Message: /Principal user (Id=3077a517-fc87-eb11-a812-000d3af3618e, type=8, roleCount=7, privilegeCount=1178, accessMode='0 Read-Write', AADObjectId='671189e0-9e35-4aa2-be55-d40aa969a834', MetadataCachePrivilegesCount=10142, businessUnitId=fad13e30-d3ac-eb11-8236-000d3ae912fb), is missing prvReadmsdyn_projectparameter privilege (Id=efd7d26b-822b-4f4f-b858-5cef713bc341) on OTC=10105 for entity 'msdyn_projectparameter' (LocalizedName='Project Parameter'). context.Caller=3077a517-fc87-eb11-a812-000d3af3618e. Consider adding missed privilege to one of the principal (user/team) roles./
      6. @Microsoft.PowerApps.CDS.TraceText: [0d83dee1-59f3-e611-80c4-02155dc812c3: Microsoft.Dynamics.MarketingSales.Plugins.QualifyLead.QualifyLeadPlugin: QualifyLead of lead]
        Entered Microsoft.Dynamics.MarketingSales.Plugins.QualifyLead.QualifyLeadPlugin.Execute(), Correlation Id: 97f69fec-d3a1-451a-8f3f-a845753e3438, Initiating User: 3077a517-fc87-eb11-a812-000d3af3618e
        Exception: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: Principal user (Id=3077a517-fc87-eb11-a812-000d3af3618e, type=8, roleCount=7, privilegeCount=1178, accessMode='0 Read-Write', AADObjectId='671189e0-9e35-4aa2-be55-d40aa969a834', MetadataCachePrivilegesCount=10142, businessUnitId=fad13e30-d3ac-eb11-8236-000d3ae912fb), is missing prvReadmsdyn_projectparameter privilege (Id=efd7d26b-822b-4f4f-b858-5cef713bc341) on OTC=10105 for entity 'msdyn_projectparameter' (LocalizedName='Project Parameter'). context.Caller=3077a517-fc87-eb11-a812-000d3af3618e. Consider adding missed privilege to one of the principal (user/team) roles. (Fault Detail is equal to Exception details:
        ErrorCode: 0x80040220
        Message: Principal user (Id=3077a517-fc87-eb11-a812-000d3af3618e, type=8, roleCount=7, privilegeCount=1178, accessMode='0 Read-Write', AADObjectId='671189e0-9e35-4aa2-be55-d40aa969a834', MetadataCachePrivilegesCount=10142, businessUnitId=fad13e30-d3ac-eb11-8236-000d3ae912fb), is missing prvReadmsdyn_projectparameter privilege (Id=efd7d26b-822b-4f4f-b858-5cef713bc341) on OTC=10105 for entity 'msdyn_projectparameter' (LocalizedName='Project Parameter'). context.Caller=3077a517-fc87-eb11-a812-000d3af3618e. Consider adding missed privilege to one of the principal (user/team) roles.
        TimeStamp: 2024-01-23T18:21:49.7899276Z
        --
        Exception details:
        ErrorCode: 0x80040220
        Message: Principal user (Id=3077a517-fc87-eb11-a812-000d3af3618e, type=8, roleCount=7, privilegeCount=1178, accessMode='0 Read-Write', AADObjectId='671189e0-9e35-4aa2-be55-d40aa969a834', MetadataCachePrivilegesCount=10142, businessUnitId=fad13e30-d3ac-eb11-8236-000d3ae912fb), is missing prvReadmsdyn_p...)., Correlation Id: 97f69fec-d3a1-451a-8f3f-a845753e3438, Initiating User: 3077a517-fc87-eb11-a812-000d3af3618e
        Exiting Microsoft.Dynamics.MarketingSales.Plugins.QualifyLead.QualifyLeadPlugin.Execute(), Correlation Id: 97f69fec-d3a1-451a-8f3f-a845753e3438, Initiating User: 3077a517-fc87-eb11-a812-000d3af3618e

        [Microsoft.Dynamics.ProjectService.Plugins: Microsoft.Dynamics.ProjectService.Plugins.PreOperationOpportunityCreate]
        [73c90eb3-db06-454b-8da7-6e1de534a96c: Project Service - Pre-operation Create of opportunity]
        />/[Microsoft.Dynamics.MarketingSales.Plugins: Microsoft.Dynamics.MarketingSales.Plugins.QualifyLead.QualifyLeadPlugin]//r/[0d83dee1-59f3-e611-80c4-02155dc812c3: Microsoft.Dynamics.MarketingSales.Plugins.QualifyLead.QualifyLeadPlugin: QualifyLead of lead]//r/Entered Microsoft.Dynamics.MarketingSales.Plugins.QualifyLead.QualifyLeadPlugin.Execute(), Correlation Id: 97f69fec-d3a1-451a-8f3f-a845753e3438, Initiating User: 3077a517-fc87-eb11-a812-000d3af3618e//r/Exception: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: Principal user (Id=3077a517-fc87-eb11-a812-000d3af3618e, type=8, roleCount=7, privilegeCount=1178, accessMode='0 Read-Write', AADObjectId='671189e0-9e35-4aa2-be55-d40aa969a834', MetadataCachePrivilegesCount=10142, businessUnitId=fad13e30-d3ac-eb11-8236-000d3ae912fb), is missing prvReadmsdyn_projectparameter privilege (Id=efd7d26b-822b-4f4f-b858-5cef713bc341) on OTC=10105 for entity 'msdyn_projectparameter' (LocalizedName='Project Parameter'). context.Caller=3077a517-fc87-eb11-a812-000d3af3618e. Consider adding missed privilege to one of the principal (user/team) roles. (Fault Detail is equal to Exception details: //r/ErrorCode: 0x80040220//r/Message: Principal user (Id=3077a517-fc87-eb11-a812-000d3af3618e, type=8, roleCount=7, privilegeCount=1178, accessMode='0 Read-Write', AADObjectId='671189e0-9e35-4aa2-be55-d40aa969a834', MetadataCachePrivilegesCount=10142, businessUnitId=fad13e30-d3ac-eb11-8236-000d3ae912fb), is missing prvReadmsdyn_projectparameter privilege (Id=efd7d26b-822b-4f4f-b858-5cef713bc341) on OTC=10105 for entity 'msdyn_projectparameter' (LocalizedName='Project Parameter'). context.Caller=3077a517-fc87-eb11-a812-000d3af3618e. Consider adding missed privilege to one of the principal (user/team) roles.//r/TimeStamp: 2024-01-23T18:21:49.7899276Z//r/--//r/Exception details: //r/ErrorCode: 0x80040220//r/Message: Principal user (Id=3077a517-fc87-eb11-a812-000d3af3618e, type=8, roleCount=7, privilegeCount=1178, accessMode='0 Read-Write', AADObjectId='671189e0-9e35-4aa2-be55-d40aa969a834', MetadataCachePrivilegesCount=10142, businessUnitId=fad13e30-d3ac-eb11-8236-000d3ae912fb), is missing prvReadmsdyn_p...)., Correlation Id: 97f69fec-d3a1-451a-8f3f-a845753e3438, Initiating User: 3077a517-fc87-eb11-a812-000d3af3618e//r/Exiting Microsoft.Dynamics.MarketingSales.Plugins.QualifyLead.QualifyLeadPlugin.Execute(), Correlation Id: 97f69fec-d3a1-451a-8f3f-a845753e3438, Initiating User: 3077a517-fc87-eb11-a812-000d3af3618e//r///r//[Microsoft.Dynamics.ProjectService.Plugins: Microsoft.Dynamics.ProjectService.Plugins.PreOperationOpportunityCreate]//r//[73c90eb3-db06-454b-8da7-6e1de534a96c: Project Service - Pre-operation Create of opportunity]//r///
      7. code: /0x80040220/
      8. message: /Principal user (Id=3077a517-fc87-eb11-a812-000d3af3618e, type=8, roleCount=7, privilegeCount=1178, accessMode='0 Read-Write', AADObjectId='671189e0-9e35-4aa2-be55-d40aa969a834', MetadataCachePrivilegesCount=10142, businessUnitId=fad13e30-d3ac-eb11-8236-000d3ae912fb), is missing prvReadmsdyn_projectparameter privilege (Id=efd7d26b-822b-4f4f-b858-5cef713bc341) on OTC=10105 for entity 'msdyn_projectparameter' (LocalizedName='Project Parameter'). context.Caller=3077a517-fc87-eb11-a812-000d3af3618e. Consider adding missed privilege to one of the principal (user/team) roles./
 
I've tried everything and can't  pinpoint the problem.

Can someone assist me please
I have the same question (0)
  • Suggested answer
    dian74 Profile Picture
    dian74 2,477 Most Valuable Professional on at
    If you can through the error, you'll notice that it shows 'is missing...... privilege' I.E under 5 it shows 'is missing prvReadmsdyn_projectparameter privilege'. This means there are certain permissions missing for the user to perform the action. In this case the user is missing the privilege to read from the msdyn_projectparameter table. You would need to add these permissions to their existing security role or create a new role and add them there. More information on this here: https://learn.microsoft.com/en-us/troubleshoot/dynamics-365/sales/troubleshoot-lead-qualification-issues-for-system-admin
     
    PLEASE MARK AS VERIFIED IF HELPFUL
  • KarimMomo Profile Picture
    KarimMomo 2 on at
    @dian74

    How do I find this table: msdyn_projectparameter table ?

    If I go to Settings > Security Role, I'm not sure I can see the specific role. 
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Hi Partner,
    The display name of 'msdyn_projectparameter 'table is 'Project parameter'.
    Go to Settings > Security role, find one role that assigned to this user.
    Open this role, you will find this table under 'Custom Entities' tab.

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