Click to enter a record in virtual entity does not show anything

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Posted on by Stone Huang

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Hi Guys,

When I click to enter a detailed record in virtual entity does not show anything, I wonder this is normal condition? Is there any way to solve this problem? My crm is Dynamics 365 on-premise version.

Thanks,

Stone

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Tiago Lourenco Microsoft Employee on at

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Hello Stone,

Could you please let me know if you are using a custom connector or is it an out of the box one?

If it's a custom one, have you implemented the retrieve for the record?

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Stone Huang 455 on at

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Hi Tiago,

yes, I'm using a custom data provider and implemented the retrieve for the record successfully.

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Tiago Lourenco Microsoft Employee on at

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Hello,

Could you please share the code that you're using to achieve this?

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