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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / I can't upload TTF fil...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

I can't upload TTF file as web browser in Dynamics CRM Solution

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Posted on by SK-18060718-0 4
I tried to create one custom font to display custom font name in rich text editor so I have ttf file but i can't upload it in crm solution as web browser How to upload ttf file as web browser and how to add custom font in dynamics 365 CRM rich text editor
Screenshot 2025-06-27 182133.png
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Dynamics 365 Customer Service
I have the same question (0)
  • CU01070336-0 Profile Picture
    CU01070336-0 2 on at
    Thanks for bringing this up — I’ve run into similar issues and it can be frustrating.

    Did you find a workaround or solution in the end? Speed Stars

    Sometimes clearing the cache or checking the user roles can help, depending on the context.

    Would love to hear what worked for you 
  • Suggested answer
    Muhammad Shahzad Shafique Profile Picture
    Muhammad Shahzad Sh... 2,373 Most Valuable Professional on at
    Step 1: Upload the .ttf File as Web Resource
    1. Go to Solutions → Open your custom solution.
    2. Click + New → Web Resource.
    3. Set:
      • Name: e.g., new_customfont
      • Type: Binary
      • Upload File: Choose your .ttf file
    4. Save and Publish.
    Step 2: Reference Font in a CSS Web Resource
    1. Create a new CSS Web Resource (e.g., new_customfontstyle.css).
    2. Add this content:
        
      @font-face {
  font-family: 'SpeedStars'; /* Replace with your font name */
  src: url( $/webresources/new_customfont') format('truetype );
}
       
    3. Save and Publish.
    Step 3: Use Font in Rich Text Editor
    Dynamics 365 Rich Text Editor doesn’t natively support custom fonts in the dropdown, but you can apply it manually:
    • Option A (Programmatically): Set the .font-family using JS after field render.
    • Option B (PCF Control): Use a custom PCF Rich Text Editor (like Quill or TinyMCE) where you can load your custom font via CSS.
    Note:
    Out-of-the-box Rich Text Editor doesn’t allow font dropdown extension directly. For full control, use a PCF control or custom HTML component.
     

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