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Refresh data in Dynamics 365 Customer Service Insights Dashboards

Posted on by 194

Hello, I would like to get info about the refresh data process from source origins (for example Dynamics 365) to Customer Service Insights Dashboards. I have found nothing in the documentation. is it manual? can it be scheduled? appreciate any hint. Best regards, Hugo.

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  • Suggested answer
    Nishant Rana Profile Picture
    Nishant Rana 55 Microsoft Employee on at
  • Verified answer
    Xiaoying Guo Profile Picture
    Xiaoying Guo on at
    RE: Refresh data in Dynamics 365 Customer Service Insights Dashboards

    Hi Hugo,

    Customer Service Insights refresh daily automatically. There's no setting yet to configure this, but your feedback is welcome! 

    Thanks,

    Xiaoying 

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