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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Can I utilise the Web ...
Service | Customer Service, Contact Center, Fie...
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Can I utilise the Web API to get Key words for KB articles Programmatically?

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Posted on by MikeC282 2,171
Hi all,
 
I noticed with KB articles now there's a option to allow AI to auto generate key words. This is a awesome feature as I'm to back up another KB article site into Dynamics using the API.
 
 
My question is what action or function is used to generate these KB article keyword suggestions and how to use it?
 
From the REST API I can see a ExtractKeyPhrases action but when I try to set the text it throws a error.
 
 
Categories:
Customer Knowledge Management Agent
Dynamics 365 Customer Service
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