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Finance | Project Operations, Human Resources, ...
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New to dynamics, trying to understand it all.

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Posted on by 45

I may not even be in the right place, I am asking questions about Microsoft Dynamics GP 2018, know we are not using 365, but I don't know what NAV is, and we don't use the CRM aspect of it, just payroll, accounts payable, and general ledger. So I am a sys admin at a small company that is currently using dynamics 2015 on a server 2008 box. Well 2008 is unsupported and 2015 is going unsupported in mid march. So we get a hold of our vendor, and get an onsite version of Microsoft Dynamics GP 2018, and a SQL Server 2019 license. Got the SQL server set up, but damned if I am having the hardest time trying to get anything with Dynamics to work. So i just started with the Setup.exe ran through those installs, except when I got to web services runtime it was giving me an error with must install service pack 0 to get it to at least 18.0.0. I couldn't find that anywhere, thought to try and update from within dynamics, however it said I needed to run utilities first, which said tables were locked and couldn't be updated, since I "restored" databases backups to the new SQL instance during a time when the backup had someone in the tables. figured that out and got it to update, so now when I get to runtime it says that it cant connect to the SQl server , verify that the information is correct and that the services are running. they all are. and I cant figure out how to get the web client part of this working because my boss wants it to be installed on a server and them to access it through the internet. Another thing is, how do I verify that the company data is actually in gp, I login to the dynamics instance with our sa SQL account, and it looks empty. but then again I have no understanding of this software. Is there a suggested order of install list or was running down the list top to bottom fine? Anything helps, in the meantime I am going to scour the documentation for anything that will help. TellCulvers Customer Satisfaction Survey

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  • Richard Wheeler Profile Picture
    75,852 Moderator on at

    You can start with KB878449. You would save yourself a lot of time by asking one of us for help. There would a charge but the time saved would be worth it. There are plenty of us here who can assist.

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