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is 'addCustomFilter' working on Business Process Flow fields, in Customer Service hub?

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Hi,

Just ask, is 'addCustomFilter' working on Business Process Flow fields, in Customer Service hub?

I just tried and it is NOT working.
(working fine in traditional Dynamics 365 pages, so it should be not my codes problem)

Thanks a lot for any help.

My example codes:
Xrm.Page.getControl("header_process_parentaccountid").addPreSearch(addSiteFilter);

function addSiteFilter() {
var siteFetchQuery = "<filter type='and'><condition attribute='businesstypecode' operator='eq' value='515610000'/></filter>";
Xrm.Page.getControl("header_process_parentaccountid").addCustomFilter(siteFetchQuery);
}

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  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: is 'addCustomFilter' working on Business Process Flow fields, in Customer Service hub?

    Hi,

    Yes, its a known issue.

    Hope this helps.

  • Suggested answer
    Arun Vinoth Profile Picture
    Arun Vinoth 11,613 on at
    RE: is 'addCustomFilter' working on Business Process Flow fields, in Customer Service hub?

    This was confirmed as a known product bug by MS to another forum user. See this thread.

    community.dynamics.com/.../280614

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