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Customer experience | Sales, Customer Insights,...
Suggested Answer

Unsubscribe Button / Option missing from Email Template Dynamics 365

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Posted on by 5

We are missing the Unsubscribe button feature to include an unsubscribe link in our Email Templates. Screenshot of Email Template below with no Unsubscribe attachment option.

pastedimage1663261951519v1.png

I have the same question (0)
  • Leco Lv Profile Picture
    Microsoft Employee on at

    Hi partner,

    Emails are different from Marketing emails and do not support adding an unsubscribe button.

  • Camren King Profile Picture
    5 on at

    Hi Leco,

    Is there a way to send Marketing emails with the unsubscribe button through the Sales version of Dynamics 365?

    Thanks,

    Camren

  • Suggested answer
    Aga M Profile Picture
    Microsoft Employee on at

    Hi Camren,

    This functionality currently doesn’t exist in D365 Sales. Please suggest it on the Ideas forum for D365 Sales.

    Best regards,

    PM, D365 Marketing

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