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Customer experience | Sales, Customer Insights,...
Suggested Answer

Unsubscribe Button / Option missing from Email Template Dynamics 365

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Posted on by 5

We are missing the Unsubscribe button feature to include an unsubscribe link in our Email Templates. Screenshot of Email Template below with no Unsubscribe attachment option.

pastedimage1663261951519v1.png

I have the same question (0)
  • Leco Lv Profile Picture
    on at

    Hi partner,

    Emails are different from Marketing emails and do not support adding an unsubscribe button.

  • Camren King Profile Picture
    5 on at

    Hi Leco,

    Is there a way to send Marketing emails with the unsubscribe button through the Sales version of Dynamics 365?

    Thanks,

    Camren

  • Suggested answer
    Aga M Profile Picture
    on at

    Hi Camren,

    This functionality currently doesn’t exist in D365 Sales. Please suggest it on the Ideas forum for D365 Sales.

    Best regards,

    PM, D365 Marketing

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