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Customer experience | Sales, Customer Insights,...
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Integration of RightFax into Microsoft Dynamics 365

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Posted on by 10

Hi

looking for any documentation or steps on how can we integrate Right fax into D365 online CRM application ? 

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  • Community Member Profile Picture
    on at
    RE: Integration of RightFax into Microsoft Dynamics 365

    Can you provide more information on the specific goal?  Are you trying to send to CRM from RightFax?  Send to RightFax from CRM?

    What kind of endpoints/apis does RightFax have?  

    Is the goal real time or more of a timed 'true up'?

  • Questions Profile Picture
    10 on at
    RE: Integration of RightFax into Microsoft Dynamics 365

    Trying to send from CRM to RightFax

    It’s Rest API

    Goal is real time

  • Verified answer
    Community Member Profile Picture
    on at
    RE: Integration of RightFax into Microsoft Dynamics 365

    So, you have a few options:

    1. If you have access to power automate you can make a flow, these are easier when it comes to maintaining since its 'no code'/'low code', but it can involve a lot of functions.  You can make rest connectors too, so its not bad. - if you are able to connect to your RightFax api in postman you can export it and upload it into Power Automate custom connectors.

    2. You could make a plugin or custom workflow activity inside of CRM and setup the triggers to send.  I tend to go with custom workflows because you can manage them a little more than a plugin.  Both of those can do http requests for you, but its c# to write. This post:

    community.dynamics.com/.../custom-workflow-http-post-request-to-an-external-website

    references these sites:

    docs.microsoft.com/.../gg334455(v=crm.8)

    www.itaintboring.com/.../

    3. If you have another 'middleware' like SSIS, scribe, boomi, etc.

    If this gets you on a path you want to go down I can provide more info.

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