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Activate dialog button in marketing list not working

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I have an on premise dynamics 365 v9.0 instance and When I click on activate buttton in marketing list, a dialog pop up appears but when i click on activate nothing happens. When i try the same thing with deactivate button everything goes well. What is the problem here.

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  • RE: Activate dialog button in marketing list not working

    Do you have a suggestion please?

  • RE: Activate dialog button in marketing list not working

    Yes, but it's triggered on button click not automatically.

  • Amit Katariya007 Profile Picture
    Amit Katariya007 8,596 Super User 2024 Season 1 on at
    RE: Activate dialog button in marketing list not working

    Are you using any 3rd party tools also with entity?

    Thank you,

    Amit katariya

  • RE: Activate dialog button in marketing list not working

    Hi Bipin,

    I get normal js files with 200 status.

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Activate dialog button in marketing list not working

    Hi,

    Try to open Browser Developer Tool by clicking F12 key.

    Then go to network tab - clear traces

    Perform your action and then check network logs to see any error .

  • RE: Activate dialog button in marketing list not working

    Hi Abdul Wahab,

    No, I use it on inactive records. Actually the activate button works well on legacy web but not on uci

  • Suggested answer
    Abdul Wahab Profile Picture
    Abdul Wahab 12,070 Super User 2024 Season 1 on at
    RE: Activate dialog button in marketing list not working

    Hi Mohamed chouaieb sayari

    It is very obvious but just needs to confirm. Sorry for that. Are you using this button on the Active record? where status = active?

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform & Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

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